Drafting a Virtual Message
Writing Skill Lesson No. 3 | Created by Prof. Sidheshwar N Awad
Communication Basics
Communication is the act of transferring information between people. It involves a sender (encoder) and a receiver (decoder).
- Sender: Delivers the message.
- Receiver: Listens to, interprets, and grasps the meaning.
- Encoding: Composing an unambiguous message using codes.
- Decoding: Translating data/messages into a form that can be understood.
Types of Messages
Messages can be classified by tone:
- Positive: Conveys good feelings, thanks, and appreciation.
- Negative: Conveys disappointment, disapproval, or refusal.
- Neutral: No emotion, dry messages.
- Persuasive: Uses convincing language to win agreement.
Virtual Message Types
- Directional (how to achieve goals), Possibility (what can be done), Reality (clarifying facts), Necessity (what is required), New Idea (novel suggestions), and Reframing (changing perspective).
Writing Guidelines
A message is an informal means of communication used when the receiver is not present at the time of speaking.
- Include only vital information.
- Do not add new information.
- Use indirect/reported speech.
- Use simple language; avoid abbreviations, puns, or ambiguity.
- Format: Date, Time, Name of receiver, Body, Name of sender.
Drafting a Virtual Message: Example (I)
The Conversation Task
(A1) (i) In pairs, enact the given conversation between Rakesh and Mrs. Sarkar.
Rakesh: Hello, may I speak to Dr. Sarkar?
Mrs. Sarkar: He has gone to the hospital to attend the OPD. May I know who is speaking?
Rakesh: Yes. I am Rakesh Sood. My wife has been having a severe headache since yesterday. Since this morning she has also developed a high temperature. I would be very grateful if the doctor could come over to our place to examine her.
Mrs. Sarkar: Of course. Please let me note down your address.
Rakesh: It is B-49, New Colony.
Mrs. Sarkar: I will give him your message as soon as he returns.
Rakesh: Thank you.
Mrs. Sarkar had to leave for the school where she teaches. So she wrote a message for her husband. Draft the message in not more than 50 words.

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